If you’re looking for a Microsoft 365 managed service provider in the DACH region, you’re facing an important decision. The right partner can make the difference between a secure, efficient IT environment and endless headaches. Rheintec Solutions AG helps SMBs operate Microsoft 365 securely and efficiently.
In this article, we compare six leading providers in Germany, Austria, and Switzerland. You’ll learn about each MSP’s strengths and what to look for when making your selection.
Selecting an MSP for Microsoft 365 requires clear criteria. We evaluated providers that meet specific requirements and are relevant to IT managers at midsize companies.
Rheintec Solutions AG combines Microsoft 365 management with a well-designed security architecture. The company relies on hand-picked market-leading components such as Zscaler for Zero Trust, CrowdStrike for endpoint protection, and Proofpoint for email security.
For SMBs, Rheintec Solutions AG offers the One-User Package, which combines M365 Business Premium with centralized device management. The optional One-Security add-on expands protection to include regular security training, encrypted web access, and 24/7 device monitoring. This combination makes it possible to set up NIS2-ready IT environments without overburdening internal resources.
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With Managed Microsoft 365, Swisscom offers a service for Swiss companies that want to outsource the time-consuming management of their M365 environment. The provider proactively informs customers about updates and assists with the implementation of new Microsoft features.
The offering includes two service tiers: Essential for companies that manage Microsoft 365 themselves and can access Professional Services as needed, and Business for comprehensive monitoring and management of all M365 online services.
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Bechtle positions itself as an IT partner for small and medium-sized businesses with a broad Microsoft portfolio. The company assists customers with the implementation of Microsoft 365 and offers support with licensing issues and integration into existing infrastructures.
The focus is on mobile device management with Microsoft Intune and the setup of secure work environments. Bechtle provides support for configuring Azure Active Directory and implementing multi-factor authentication.
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UMB is a five-time award-winning Microsoft Modern Work Specialization Partner based in Switzerland. The company has supported over 500 customers in their migration to the Microsoft 365 cloud and offers services ranging from initial assessment to ongoing operations.
A unique selling point is the Heatmap 365 service, which categorizes all Microsoft 365 changes and provides recommendations for action. For Copilot rollouts, UMB offers specific governance and adoption programs.
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Cancom has received certification from Microsoft as an Azure Expert Managed Service Provider. Through the Cloud Marketplace, the company offers access to all Microsoft CSP cloud products, from Microsoft 365 to Azure to Dynamics.
The focus is on comprehensive Microsoft solutions for the German market. Cancom supports the digitization of work processes and offers consulting on the implementation of Windows 11 and Microsoft 365 in enterprise environments.
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Worxspace, based in Zug, offers managed services for Microsoft 365 and Azure with a transparent fixed-price model. The company implements a CIS baseline from day one and operates on rolling 3-month contracts.
The onboarding process is structured: core services go live within 48 hours, and the full migration takes 8 to 12 weeks. Worxspace positions itself as an alternative to large providers, offering dedicated engineers rather than rotating points of contact.
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| Provider | Zero Trust integration | 24/7 Support | Available throughout the DACH region |
|---|---|---|---|
| Rheintec Solutions AG | ✓ | ✓ | ✓ |
| Swisscom | ✗ | ✓ | ✗ |
| Bechtle | ✗ | ✗ | ✓ |
| UMB | ✗ | ✓ | ✗ |
| Cancom | ✗ | ✗ | ✗ |
| Worxspace | ✗ | ✗ | ✗ |
An MSP for Microsoft 365 should go beyond mere license management. Modern threats require multiple layers of protection that work together.
Email remains the most common attack vector. A good MSP therefore integrates email security solutions that go beyond the standard features of Microsoft Defender. Phishing simulations and security awareness training help reduce human risk.
Endpoint protection with EDR or XDR capabilities detects threats that traditional antivirus solutions miss. Integration with the M365 environment enables automated incident response. Endpoint security should be part of every modern IT strategy.
Identity Protection safeguards user accounts through Conditional Access Policies, risk-based authentication, and Privileged Identity Management. These features prevent compromised credentials from causing significant damage.
Regional MSPs in the DACH region offer specific advantages that international providers often cannot match.
Local data storage is becoming increasingly important for many companies. Regional MSPs understand the requirements of the GDPR and industry-specific regulations such as FINMA or BaFin. When configuring Microsoft 365, they can ensure that data is stored in the correct regions.
Linguistic and cultural proximity facilitates collaboration. Support in German without language barriers speeds up problem resolution. Regional providers also understand the business culture and can tailor solutions accordingly.
Compliance expertise is another advantage. Requirements such as NIS2 affect many SMEs in the DACH region. An MSP familiar with these regulations can proactively assist with implementation.
Rheintec Solutions AG combines Microsoft 365 management with a well-thought-out security architecture that is specifically tailored to the needs of SMEs in the DACH region. The company follows a “secure-by-design” approach, in which security is built into the architecture from the very beginning.
The combination of “One User” and “One Security” enables SMBs to establish a NIS2-compliant IT environment without having to build their own security expertise. Zscaler protects web access, CrowdStrike monitors endpoints around the clock, and Proofpoint secures email communications.
The fixed-price model provides planning certainty. IT managers know exactly what they’re paying per user per month, with no surprises from hidden fees or usage-based billing. Rheintec Solutions AG supports companies throughout the DACH region with local contacts and German-language support.
Schedule a free initial consultation to learn how Rheintec Solutions AG can make your Microsoft 365 environment more secure and efficient.
Costs vary depending on the scope of services and the provider. Rheintec Solutions AG offers the One-User package starting at 39 CHF per user per month, including an M365 Business Premium license and device management. The security add-on costs an additional 25 CHF per user. Other providers often use time-and-materials billing.
Look for Microsoft Solutions Partner designations in relevant areas such as Modern Work, Security, or Azure. Specializations like the Modern Work Specialization demonstrate in-depth expertise. Rheintec Solutions AG works with certified partner solutions from Zscaler, CrowdStrike, and Proofpoint.
The duration depends on the complexity of your environment. With Worxspace, core services go live within 48 hours; the full migration takes 8 to 12 weeks. Rheintec Solutions AG offers a structured initial consultation during which the migration plan is developed jointly.
That depends on your requirements. Many SMEs outsource their entire IT management. If you have an in-house IT team, the MSP can handle the technical platform and security, while your team maintains close ties to the business. Rheintec Solutions AG supports both models.
A good MSP should have defined incident response processes. With the One Security add-on, Rheintec Solutions AG offers 24/7 device monitoring via CrowdStrike, which automatically responds to threats. In addition, regular security training helps prevent incidents from occurring in the first place.